1. For every 8, 4, and/or 2 oz jar returned, you will receive $1 in store credit. So if you return a 4 oz, 8 oz, and two-2oz jars, you will receive $4 in store credit. For every FIVE bottles OR FIVE 1 oz jars, you will receive $1 in store credit. If you do not have enough bottles or 1 oz jars to make a set of 5, they can still be returned, however credit cannot be offered for them.
All glassware must have the original metal lids, spray caps, or dropper tops.
2. Only The Earthly Alternative glassware will be accepted. Please do not return any jars, bottles, or containers belonging to other companies.
3. Glassware, lids, caps, and droppers must be clean, undamaged, & label-free to qualify for credit. If these conditions are not met, your return will be accepted, however credit will not be applied to any glassware that does not meet these conditions.
4. Carefully pack your return to ensure no damage occurs during shipping. We encourage you to reuse our packaging materials (boxes, packing paper, peanuts,etc.) to protect your return.
5. Return your glassware using the shipping carrier of your choice. We are NOT responsible for shipping costs.
6. Before returning your glassware, please provide your name, email, and number of glasses you plan to return in the form below and check the box agreeing to the conditons outlined on this page.