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Glass Return

The Wait is Over! 
The Earthly Alternative now offers discounts towards your next order when you return your glassware to us!

Before Returning: 

1. For every 8, 4, and/or 2 oz jar returned, you will receive $1 in store credit. So if you return a 4 oz, 8 oz, and two-2oz jars, you will receive $4 in store credit. For every FIVE  bottles OR  FIVE 1 oz jars, you will receive $1 in store credit. If you do not have enough bottles or 1 oz jars to make a set of 5, they can still be returned, however credit cannot be offered for them. 
 All glassware must have the original metal lids, spray caps, or dropper tops. 

2. Only The Earthly Alternative glassware will be accepted. Please do not return any jars, bottles, or containers belonging to other companies.

3. Glassware, lids, caps, and droppers must be clean, undamaged, & label-free to qualify for credit. If these conditions are not met, your return will be accepted, however credit will not be applied to any glassware that does not meet these conditions.  

4. Carefully pack your return to ensure no damage occurs during shipping. We encourage you to reuse our packaging materials (boxes, packing paper, peanuts,etc.) to protect your return. 

5. Return your glassware using the shipping carrier of your choice. We are NOT responsible for shipping costs.

6. Before returning your glassware, please provide your name, email, and number of glasses you plan to return in the form below and check the box agreeing to the conditons outlined on this page. 

How to Prepare Your Return:

1. Your glassware must be cleaned before returning to us. Wash the inside of your jars and bottles with hot, soapy water to remove product residue. To remove the label, soak your glassware in HOT soapy water for 1-3 hours. Thank you so much for doing this!

2. Carefully package your return to ensure nothing breaks during shipping. 

3. Please include your name on the shipping label or inside the package so that we know who to issue the credit to once your return is received. 

Please ship your return to:
The Earthly Alternative
4021 Laclede Ave.
St. Louis, MO, 63108

When purchasing your shipping label, please hold on to the receipt as well as note the tracking number in the event that the package is lost or damaged. 
Once your return is received, your credit will be sent to the email you provided in the form below and can be used immediately.  
Your effort to reduce plastic waste is beyond appreciated. 


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